Privacy Policy

Updated 19/12/2025

1. Introduction

WSPR Beds Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website: www.whisperbeds.co.uk.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

This website is operated by WSPR Beds Ltd. We are the data controller responsible for your personal data under the UK General Data Protection Regulation and the Data Protection Act 2018.

3. Information We Collect

We may collect and process the following personal information

1. Your name
2. Billing and delivery address
3. Email address
4. Telephone number
5. Payment information processed securely by our payment providers
Order history and customer service communications
6. Technical data such as IP address, browser type, device information and cookies

We only collect data that is necessary to provide our services or meet legal obligations.

4. How We Use Your Information

We use your personal data to

1. Process and fulfil orders
2. Arrange delivery of products
3. Provide customer support and respond to enquiries
4. Manage payments and prevent fraud
5. Improve our website and services
6. Comply with legal and regulatory requirements

We do not use your data for purposes that are incompatible with the reasons it was collected.

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases

- Performance of a contract
- Legal obligation
- Legitimate business interests
- Your consent where required

6. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including

- Payment processors
- Delivery and logistics providers
- Website hosting and technical service providers
- Professional advisers where legally required

All third parties are required to respect the security of your data and to process it lawfully.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. Payment details are handled securely by third party providers and are never stored directly on our servers.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and tax requirements.

9. Your Rights

Under UK GDPR, you have the right to

- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability

You may Lodge a complaint with the Information Commissioner’s Office

The ICO’s address is:            

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

You may exercise these rights by contacting us on info@whisperbeds.co.uk

10. Cookies

Our website uses cookies to ensure proper functionality, analyse website performance and improve user experience. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

11. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be posted on this page with a revised date and take effect immediately.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us on info@whisperbeds.co.uk

Contacting us

Email: Info@whisperbeds.co.uk

Telephone: 0330 043 9875

Whatsapp: 07907891853

Writing to us: WSPR Beds Ltd, Unit 17 York House, 80 Leeds Road, Huddersfield, HD1 6DD.